Express Employment Professionals Honored with Service Excellence Awards
March 21, 2022
For Immediate Release
Express Employment Professionals Honored with ClearlyRated’s 2022 Service Excellence Awards
GASTONIA, NC, March 3, 2022 – The Gastonia Express Employment Professionals office is proud to announce the receipt of Best of Staffing® Client and Talent Awards for providing superior service to their clients and candidates.
Express also received Best of Staffing Talent Diamond Award for providing superior service to candidates for at least five consecutive years.
In partnership with presenting sponsor CareerBuilder and gold sponsors Indeed and Talent.com, ClearlyRated's Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients and candidates.
On average, clients of winning agencies are two times more likely to be completely satisfied and candidates who have been placed by winning agencies are twice as likely to be completely satisfied with the services provided compared to those working with non-winning agencies.
“We are humbled and grateful for the responses we have received this year from our clients and our associates. It reinforces our quest to provide our clients with the right talent and provide our associates with a job that best matches their talents.” said franchisee Kevin Roberge.
Express received satisfaction scores of 9 or 10 out of 10 from 66% of their clients, significantly higher than the industry’s average of 41%. More than 68% of placed job candidates also gave Express a satisfaction score of 9 or 10 out of 10 compared to the industry average of 40%.
“Winners of the 2022 Best of Staffing award have demonstrated their commitment to delivering exceptional service, even as Covid-19 has forced them to reimagine and rebuild their approach to business," said ClearlyRated's CEO and Founder, Eric Gregg. “These service leaders have kept the client, talent and employee experience at the heart of their business strategy, and it's my honor to celebrate and showcase the 2022 Best of Staffing winners alongside feedback from their actual clients on ClearlyRated.com!”
Express is committed to the vision of helping as many people as possible find good jobs by helping as many clients as possible find good people. With its international headquarters based in Oklahoma City, Oklahoma, Express has more than 850 franchises in the U.S., Canada, South Africa, Australia and New Zealand.
The Gastonia Express Employment Professionals franchise began operation in 2005 and serves Gaston, Lincoln, Cleveland and Cherokee Counties with temporary help and direct hire employees in a variety of fields, including administrative, commercial, data processing, technical, sales, marketing and more.
The Gastonia office, located at 543 Cox Road, Suite A, Gastonia, NC 28054, is currently accepting applications.
If you would like to arrange for an interview, call (704) 866-4136. You can also apply at www.expresspros.com/gastonianc or on our app ExpressJobs.
About Express Employment Professionals
At Express Employment Professionals, we’re in the business of people. From job seekers to client companies, Express helps people thrive and businesses grow. Our international network of franchises offers localized staffing solutions to the communities they serve across the U.S., Canada, South Africa, Australia and New Zealand, employing 586,000 people globally in 2021 and 10 million since its inception. For more information, visit ExpressPros.com.
About ClearlyRated
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation and differentiate on service quality. Learn more at ClearlyRated.com/Solutions.
About Best of Staffing
ClearlyRated's Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients, placed talent and internal employees. Award winners are showcased by city and area of expertise on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.